Emergency Preparedness

Being prepared for emergencies while on the road is crucial for your safety and the safety of others. Whether it’s a breakdown, a flat tyre, or an accident, knowing how to handle these situations can make a significant difference. 

Roadside Assistance

  1. Familiarise yourself with available services: Research and identify reliable roadside assistance providers in your area. Determine the services they offer, such as towing, battery jump-starts, tyre changes, or fuel delivery.
  2. Keep contact information handy: Save the contact details of your chosen roadside assistance provider in your phone or keep their information in your vehicle’s glove compartment for easy access when needed.
  3. Understand your coverage: If you have a roadside assistance membership or coverage through your insurance, review the terms and conditions. Be aware of any limitations, such as distance restrictions or the number of service calls allowed.

Vehicle Emergency Kits

  1. Carry essential tools: Keep a basic toolkit in your vehicle that includes items like a tyre iron, jack, jumper cables, and a wrench. These tools can assist in minor repairs or emergencies.
  2. Pack a first aid kit: Include a well-stocked kit with essentials such as bandages, antiseptic wipes, adhesive tape, pain relievers, and any necessary personal medications.
  3. Store emergency supplies: Keep emergency supplies like a torch, extra batteries, a reflective vest or triangle, a blanket, bottled water, and non-perishable snacks in your vehicle. These items can be invaluable during unexpected situations.

What to Do in Case of an Accident

  1. Ensure safety: If involved in an accident, prioritise your safety and the safety of others. Move your vehicle to a safe location, if possible, and turn on hazard lights to alert other drivers.
  2. Check for injuries: Assess yourself and others for injuries and call emergency services if medical attention is needed. Stay calm and provide assistance to those who require immediate help.
  3. Exchange information: Exchange contact and insurance information with the other party involved in the accident. Note down details such as names, phone numbers, license plate numbers, and insurance policy information.
  4. Document the scene: Take photos of the accident scene, including the position of vehicles, damages, and any relevant road conditions. This documentation can be useful when filing insurance claims.
  5. Contact authorities and report the accident: Depending on the severity of the accident and local regulations, contact the police to report the incident. Provide them with accurate details and cooperate fully during the investigation.
  6. Notify your insurance provider: Inform your insurance company about the accident as soon as possible. Provide them with the necessary information and follow their instructions regarding claim procedures.

Being prepared for roadside emergencies and knowing how to handle accidents can greatly enhance your safety and minimise potential risks. By being prepared and acting responsibly, you can navigate unexpected situations on the road with greater confidence and resilience.